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Learning Center

Learn how to use the platform along with some tips and tricks

Set up your online store

Choose how customers get their orders — pickup, delivery or shipping — and make the store look like yours.


Before your store can take an order it needs at least one way of getting goods
to the customer. There are three — pickup, delivery and shipping —
and you can offer any combination.

A new store shows a red banner until you set one up. Open Settings, then
Online Store.

Pickup

Click Enable Pickup.

Auto Market Locations is on to start with, which keeps your pickup times in
step with the markets you are booked at. Two settings control the ordering
window around each one:

  • Auto Market Days Out — how far ahead customers can order. It starts at
    14 days. Set it to 5 and, for a Saturday 9am market, ordering opens the
    Monday at 9am.
  • Auto Market Time Window — how long before the market you stop taking
    orders, so you have time to pack. Set it to 15 and ordering closes at 6pm the
    night before a 9am market.

You can charge for pickup. Choose a flat rate or a percentage under Cost
Calculation
, then set the amount. Turn on free pickup to waive it over a
certain order value.

Your own pickup places

You do not have to be at a market to offer pickup. Click Locations, then
Create:

  1. Name it, so customers recognize it.
  2. Add the address.
  3. Add a note — this is where collection instructions go.
  4. Use Enabled to switch it on and off.
  5. Set Automatic deactivation to close ordering at a set time, handy if you
    change what you sell each week.
  6. Add at least one day, with a start and end time. Click Add Weekday for
    more.
  7. Click Save.

Delivery

This is delivery you do yourself. Click Enable Delivery.

Choose how you charge under Cost Calculation — Flat Rate, Per Mile
or Percentage — then set the amount. Per mile is worked out for you. You
can offer free delivery above an order value.

You also need a starting point, which customers never see. It is what distances
are measured from. Click Starting Points, then Create, and give it a
name, an address and how far you are willing to travel. One is enough for
almost everybody.

Shipping

Click Enable Shipping. Set a flat rate and pick the delivery estimate
customers see at checkout. Free shipping over an order value is optional.

Products have to be marked shippable

When you save, you are offered Bulk Mark Shippable, which turns it on
for everything at once. Otherwise you set it product by product, and
anything not marked will not ship.

Make it look like yours

Click View Storefront in the top toolbar to see what customers see. Search
and category filters are built for you, and there is no Marketspread branding
anywhere on it.

Two things you can change:

  • Your web address. Click Modify beside it to set your own store name
    and pick from seven endings.
  • Your colors. Override the default theme with your own.

Click Save when you are done.

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