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Learn how to use the platform along with some tips and tricks

Charge vendors who have Auto Pay

Take payment instantly from vendors who have let you charge their card.


A vendor with Auto Pay on has given you permission to charge their card
when a fee falls due. You get paid the moment you release the invoice, instead
of waiting for them to pay it.

You cannot turn Auto Pay on for a vendor. Each vendor turns it on themselves.
It covers every market your organization runs.

See who has it on

Open Vendors. Each vendor shows whether Auto Pay is on. On a long list,
click the Auto Pay filter button to see only those who have it.

The Vendors list, with a column showing which vendors have Auto Pay on

The Auto Pay filter open, with Enabled and Disabled to choose from

The Vendors list filtered to only vendors with Auto Pay on

Charge everyone for an event day

  1. Open Scheduler.

  2. Next to Select a vendor, set the term type to match how vendors are
    booked for that day — usually Day.

  3. Click the day's column header to select every vendor booked that day.

    The day's column selected, covering both vendors booked that day — each with the gray square that means no invoice has gone out yet

  4. Right-click the selection and choose Release all invoice(s).

    Right-clicking the selected day to release every invoice at once

  5. Under Auto Pay, leave Perform auto pay now selected.

    The release window, with Perform auto pay now selected under Auto Pay

  6. Click Release invoice(s) at the bottom — its label counts how many are
    about to go out.

Every vendor gets their invoice. The ones with Auto Pay are charged straight
away; the rest have to pay theirs.

The square in the corner of each booking tells you which is which —
green means paid, blue means the invoice has gone out and you are
waiting. Right-click a cell and choose View invoice to see what happened.

The same day's column — North Field Creamery's square is green for paid, Paper Moon Pottery's is blue for sent and waiting

North Field Creamery's invoice, opened from Scheduler, showing it is already paid

To release more than one day at once, see
Bulk invoicing in Scheduler.

Charge a single invoice

  1. Open Payments, then Invoices.

    The Invoices page, with Add Invoice in the top right

  2. Click Add Invoice and choose the vendor.

    Choosing North Field Creamery as the recipient from the list of vendors

  3. Add what you're charging them for.

  4. If the vendor has Auto Pay, click Send & Charge Auto Pay. If not,
    click Create & Send and wait for them to pay.

    Send & Charge Auto Pay, next to Create & Send — only there because the chosen vendor has Auto Pay on

A vendor without Auto Pay has no Send & Charge Auto Pay button, so
sending their invoice is the only option.

Vendors turn it on, not you

If a vendor wants to be charged automatically, they enable it themselves
from their own applications list. Point them at
Turn on Auto Pay.

Can't find what you need?

Our support team will help you out.

Open a Support Ticket