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Learn how to use the platform along with some tips and tricks

Charge vendors who have Auto Pay

Take payment instantly from vendors who have let you charge their card.


A vendor with Auto Pay on has given you permission to charge their card
when a fee falls due. You get paid the moment you release the invoice, instead
of waiting for them to pay it.

You cannot turn Auto Pay on for a vendor. Each vendor turns it on themselves,
for each market separately.

See who has it on

Open Vendors. Each vendor shows whether Auto Pay is on. On a long list, use
the Auto Pay filter down the left to see only those who have it.

Charge everyone for an event day

  1. Open Scheduler.
  2. Right-click the day's column header and choose Create All Invoices.
  3. In the Auto Pay section, leave Auto Charge selected.
  4. Click Create Invoices.

Every vendor gets their invoice. The ones with Auto Pay are charged straight
away; the rest have to pay theirs.

The dot on each booking tells you which is which — green means paid,
blue means the invoice has gone out and you are waiting. Right-click a cell
and choose View Invoice to see what happened.

Charge a single invoice

  1. Open Invoices and click Add Invoice.
  2. Build the invoice and save it.
  3. Open it again. If the vendor has Auto Pay, you are asked whether to charge
    their card.
  4. Click Charge.

A vendor without Auto Pay has no such option, and you wait for them to pay.

Vendors turn it on, not you

If a vendor wants to be charged automatically, they enable it themselves
from their own applications list. Point them at the vendor article on
turning on Auto Pay.

Can't find what you need?

Our support team will help you out.

Open a Support Ticket