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Remove a stall fee from an invoiced vendor

Zero out or lower a vendor's booth fee for a day, even after they've already been invoiced for it.


A booth's fee for a day — sometimes called a stall fee — can be lowered or removed completely, even after the vendor's already been invoiced for it. You do this from Scheduler, the same screen you use to book vendors into booths, using a price override.

From here you can:

  • Zero out or lower a booth's fee for one day
  • Restore the original fee if you change your mind
  • Check the change on the vendor's invoice

Zero out a booth's fee for a day

  1. In the left-hand panel of your dashboard, click Scheduler.
  2. Click Select a vendor near the top of the screen, and choose the vendor.
  3. Click Edit.
  4. At the top of that day's column, right-click the cell that shows the vendor's price (two-finger click on a Mac trackpad), then click Modify price.

Right-clicking the vendor's day cell, with Modify price in the menu

  1. Click Set PO next to the booth's total. It sets the price to $0.00 right away — type a different amount instead if you'd rather lower the fee than remove it.

The Booth pricing tab, with Set PO next to the booth's total

  1. Click Save.
  2. Click Commit.
  3. Review the change, then click Confirm.

Reviewing the price change before confirming it

Tip

If that cell already shows a price badge, double-click it instead of using the right-click menu — it opens the same dialog straightaway.

Caution

If the vendor already paid for that day, lowering or removing the fee asks you to refund them. Type REFUND or CREDIT to confirm the refund or credit — this can't be undone.

Restore the original fee

  1. Right-click the vendor's cell for that day (or double-click its price badge), then click Modify price.
  2. Click the X icon next to the price override.
  3. Click Save.
  4. Click Commit.
  5. Review the change, then click Confirm.

Check the change on the invoice

  1. Right-click the vendor's cell for that day, then click View invoice.

Note

View invoice is greyed out until that day has an invoice. If it doesn't yet, your change is still saved — you'll be able to see it once one is created.

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