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Learn how to use the platform along with some tips and tricks

Accept a previously rejected vendor

Let a vendor back into your market after you declined their application.


You don't need a vendor to reapply just because you rejected them once. If you
want to let them in after all, you can reverse the decision from their
application. That brings them straight into the market.

Find the application

  1. Open Vendors.
  2. Search for the vendor and click their name to open their record.
  3. Click the Applications tab.
  4. Next to the declined application, click Review.

The Applications tab, with the declined application and its Review button

The application's status shows Declined.

The application review page, showing the Declined status and the Approve button

Approve the vendor

  1. Click Approve.
  2. If your market charges approval fees, they're listed under Charge
    Approval Fees
    . Clear the checkbox next to any fee you don't want to
    charge this vendor.
  3. Click Approve to confirm.

The Approve Application confirmation, with the Market Approval Fee checked

The application's status changes to Approved.

The application's status changed to Approved

Event days don't come back on their own

Declining an application also turns off any of the vendor's upcoming
event days. Approving it again doesn't turn them back on — add the
vendor to those events yourself.

Can't find what you need?

Our support team will help you out.

Open a Support Ticket