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Learning Center

Learn how to use the platform along with some tips and tricks

Review a booking request

Read what a customer wants to book at your venue, then send them a quote or decline the request.


When someone applies to hold an event at your venue, their request waits on your Events page until you act on it. From there you can read what they're asking for, send them a quote, or decline the request.

Find a booking request

  1. Click Events in the left-hand menu. A number next to it shows how many are waiting on you.

    The Events list, with the new request marked Applied

  2. Requests that need your attention show a Review button.

    The new request in the Events list, with its Review link

  3. Click Review, or click the event's name, to open it.

Read what was requested

The Details tab shows:

  • Event Name, Event Type, Event Access (public or private) and the Event Description
  • The customer's name, business, email, phone and address
  • A table of the Space and Days they've asked for, with the date and time of each

The Details tab, with who asked and what for

Send a quote to move it forward

Sending a quote tells the customer what the event will cost.

  1. Click the Quote/Invoice tab.

  2. If there's no quote yet, click Create Quote.

    The Quote/Invoice tab, with no quote yet

  3. Click Add item for each thing you're charging for.

  4. Fill in the item's Item name, Price and Qty.

  5. Click Save.

    A quote item filled in, ready to save

  6. Click Send.

  7. Add an optional message.

  8. Click Send Quote.

Decline a booking request

Declining lets the customer know you can't host their event. It can't be undone.

  1. Click Decline.
  2. Fill in Reason for declining.
  3. Click Decline.

Can't find what you need?

Our support team will help you out.

Open a Support Ticket