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Learning Center

Learn how to use the platform along with some tips and tricks

Close or delete a venue

Hide your venue from the public while keeping your data, or remove it and everything attached to it for good.


Your venue's Settings page has a Danger Zone where you can close it or delete it. Closing hides it from the public but keeps everything else as it is, so you can re-open it any time. Deleting removes it, and everything attached to it, for good.

Close a venue

Closing takes your venue off the public listings but keeps everything else as it is.

  • It's hidden from search and from its public profile page.
  • No one can apply to book it while it's closed.
  • You keep full access to manage it from here.
  1. Click Settings in the left-hand menu.

  2. Click Profile.

  3. In the Danger Zone card, click Close venue.

    The Danger Zone card on Settings > Profile, with Close venue and Delete venue

  4. Type CLOSE to confirm.

  5. Click Close venue.

    The Close venue confirmation, with CLOSE typed in to confirm

Re-open a venue

Re-opening makes your venue publicly visible again, exactly as it was before you closed it.

  1. Click Settings in the left-hand menu.
  2. Click Profile.
  3. In the Danger Zone card, click Re-open venue.

Delete a venue

Deleting a venue can't be undone.

  • Its profile page and search listing disappear.
  • You and your team lose access to it from your dashboard.
  • Its booking requests, invoices and history are removed too.

If you only want to stop taking new bookings, close the venue instead — that's reversible.

  1. Click Settings in the left-hand menu.

  2. Click Profile.

  3. In the Danger Zone card, click Delete venue.

  4. Type DELETE to confirm.

  5. Click Delete venue.

    The Delete venue confirmation, with DELETE typed in to confirm

Good to know

Only the account owner can close or delete a venue. Ask them if you need one of these done.

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