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Learning Center

Learn how to use the platform along with some tips and tricks

Update or delete a product

Change a product's details, or remove it from your profile for good.


Your Products page lists everything you sell. It's where you add a new
one, and where you come back to change or remove one you already have.

Create a product

  1. Open Products in the left-hand menu.

    The vendor dashboard, with Products in the left-hand menu

  2. Click Create in the top-right corner.

    The Products page, with Create in the top-right corner

  3. Fill in the Name, Category and Item Type, and a Description.
    If you only sell it part of the year, set a Starting availability and
    Ending availability — otherwise it stays Always available. Add a
    word in Keywords and press Enter for each one you want customers to
    find it by.

    Below that are three switches: Are you reselling it? — on if you
    bought it in to resell, rather than made or grew it yourself; Viewable
    on your online vendor profile?
    ; and Charge tax when sold?, which uses
    your tax rate from Settings unless you turn on Charge a custom tax
    rate when sold?
    and set one just for this product.

    The new product form, filled in

  4. Click the gray square to the left of the name to add a photo. Choose a
    picture, crop it, then click Save.

    The photo upload window, with the crop tool

    Click it again to add more. Click an extra photo to Set as featured or
    Delete it.

    The photo strip, with a few photos added

  5. Fill in a configuration — every product needs at least one.
    "Default" is fine if you only want one. Choose a Measurement — Count,
    Weight or Volume — and a Publish type: Selectable online is also
    sold in person through Point of Sale, while In-person only keeps it off
    your public profile and online store. Turn on Track Inventory to enter
    how many you have Available, then fill in the Price.

    A configuration, with Track Inventory on and a price set

    Click Add configuration if you need another, for a different size or
    option.

  6. To offer a discount on larger orders, click Add price tier and enter a
    price and quantity for the next tier up — the price per unit is worked out
    for you.

    A second price tier, with its price per unit

  7. If you ship this product, open the Shipping tab next to Inventory &
    Price
    and turn on Shippable, so customers can choose shipping at
    checkout in your online store.

    The Shipping tab, with Shippable turned on

    Back on Inventory & Price, the configuration is marked Shippable.

    The Inventory & Price tab, with the Shippable badge

  8. Click Save. Nothing is kept until you do, so leaving the page first
    loses your changes. You land back on Products, with your new product
    in the list.

    The Products list, with the new product in it

Update a product

  1. Open Products in the left-hand menu.

  2. Click the product you want to change.

    The Products page, with the products the vendor sells

  3. Make your changes.

  4. Click Save.

    The product's edit screen

See how a product looks to customers

A product set to show on your profile appears there — the page customers
and market managers see.

  1. In the dashboard, click Profile below your vendor name.

    The vendor dashboard, with the Profile link below the vendor name

  2. Scroll to Products.

    The vendor's public profile, scrolled to Products, with the products a customer sees

  3. Click a product to see its details, or click View all products to see
    your full list.

    The product page a customer sees after clicking it

Delete a product

  1. Open Products in the left-hand menu.

  2. Click the product you want to remove.

  3. Scroll to the bottom of the product's edit screen and click Delete
    product
    .

    The Delete product button, at the bottom of the edit screen

  4. A window asks you to confirm. Click Delete to remove it for good.

    The confirmation before a product is actually deleted

Caution

Deleting a product can't be undone — it removes the product completely,
everywhere it was sold. If you just want to stop selling something for
now, turn off Viewable on your online vendor profile? instead and
leave the product in place.

Can't find what you need?

Our support team will help you out.

Open a Support Ticket