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Learning Center

Learn how to use the platform along with some tips and tricks

Enter a credit card manually

Type in a customer's card number to charge them when you don't have a card reader, or their card won't tap, dip or swipe.


Credit card (manual entry) charges a card by typing in its number,
instead of tapping, dipping or swiping it. Use it when you don't have a card
reader with you, or a customer's card won't read any other way. You'll need
card payments turned on for your account first — see
Get started with Point of Sale as a vendor.

Charge a card manually

  1. With everything added to the cart, tap Checkout.

    The cart with everything added, ready to check out

    On a market's POS, pick a customer first

    Checkout won't tap through until you choose one with Select
    customer
    , above the cart. On a vendor's POS, picking a customer is
    optional.

  2. On Select payment type, tap Credit card (manual entry).

    Select payment type, with Credit card (manual entry)

  3. On Charge card, fill in Card number, Expiry, CVV and
    Zip.

  4. Tap Charge, top right.

    Charge card, filled in and ready, with Charge top right

The screen shows Payment Successful once the card is charged, with
Print receipt and Email receipt to send the customer a copy.

Payment Successful, with Print receipt and Email receipt

Good to know

  • If your account adds a surcharge for manually entered cards, it's added
    to the total and shown on the Charge card screen before you charge it.
    It isn't refunded if you refund the sale.
  • If the card is declined, you'll see a "Transaction Failed" message. Check
    what you typed and try again.

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